I'm updating my original five stars: I hate to do this after a couple years of a good working relationship, but it's been a tough couple of days. Granted, Thursday when I texted, I had a small delivery window the following day (Friday). When someone finally texted at 1:24 p.m. on Friday to say they scheduled delivery for Saturday, I responded by saying thanks and that between 10:15 and 1:30 was ideal. Then followed with text to say that most anytime after was ok. After receiving zero feedback, I sent a text saying I'd be gone from 1:45 until 3. It's quarter to 6, and still no response to anything. I'll figure out my options and I guess try someone else. It's a shame, because I used to enjoy doing business with this company. The second star is because the quality of product is good, if it shows up.