I tried this service once before and decided to try it again but never again! Absolute shit delivery service. I would give negative stars if I could. They decided to leave me because I went to go pee and missed their calls, yet they never informed me they were outside or that they will come back later. They just dropped me and made me wait for nothing. I understand that this is a delivery service and there are other deliveries but all I ask for is to be notified. I didn't even get an apology for making me wait so long, regardless of it not being intentional. You guys need to understand you are in the customer service business. No matter if you meant to or not, I am annoyed as a result of this incident. An apology should've been the first thing out of your mouth! How can you be in the customer service business and make a customer feel like shit? They truly don't give a shit about customers. Instead of trying to make things right, they just give me an ultimatum of do I want it or not? Well I've been waiting for 5 hours for a product I NEED at the moment, so I don't appreciate questions like that. Again you guys are a service; the worst I've experienced on this website. You're blaming me for all this because I decided to go pee? Fuck outta here.
Dispensary Response: I regret to hear that even after you canceled on us..upon arrival 2days in a row, and that on our 3rd attempt to deliver, you were unavailable, we fit you in to the route and successfully delivered your order; we understand why you were unavailable, however we followed protocol by providing eta, arriving on time, calling and texting upon arrival, and waiting about 10mins and unfortunately we were unable to reach you, unfortunately we had to have the driver continue on his route; to ensure timely deliveries for other scheduled patients. After hearing back from you an hour and 1/2 later we were able to accommodate you back into the route and successfully delivered your order. We are very sorry to hear that you were not satisfied with our service even thou we followed protocol and went above and beyond trying to ensure you got your order. I would hope that you were satisfied with our products and that you reconsider and Choose to Go Green for your medicinal needs!