I've been buying from multiple dispensaries since the beginning of the year and, in my experience, Top Shelf has far surpassed its competitors in terms of quality, customer service, and speed of delivery. My first delivery with Top Shelf was not only prompt--and in the early morning, at that--but also accompanied with constant text updates from their staff.
I can't tell you how many times I've ordered from other local dispensaries in the early morning, only to have to wait 12 hours or more to receive the order. I rarely ever even received any notification from their staffs' during those periods. That's assuming that I could even get a hold of their staffs' in a reasonable time frame, which often wasn't the case.
Top Shelf's staff was very polite and easily accessible. What's more, the product is great!