The last year, especially the last 6 months I not only get ripped off either not getting the products I paid for and having to go back in....wait in line or if it is delivered .....still the same thing. Not all of the products are enclosed that I paid for but crappy quality!!! Sick of getting ripped off! I CHOOSE to do this medication legally but due to a limited income due to sickness and severe disability I just can't afford to keep getting ripped off and screwed over.The employees in charge of production, distribution and quality need to lay off the product a little maybe? Too many mistakes ALL THE TIME! Why put people in the position of having no choice but to get their meds in any other way just to not get ripped off and screwed over???? When James was around this never would have happened. He cared about the people, the medicine and the quality.He is missed in more ways than one. People with ethics, morals and compassion always leave their indelible mark on t be world in many ways. Its a shame the work he did is being disrespected in these ways. Your avid supporters are becoming disgusted and possibly not nearly as supportive anymore. We are not stupid even if we want to be legal. There ARE better and smarter ways. Due to the way you are doing things that's where we are being forced.