I've been here 4 times in the past 3 months. I am an adult use consumer. The online pre-order system most usually works really well. I've never waited longer than 20 minutes for an email confirmation of my orders completion, and then ten minutes after arrival I'm often on my way back out the door. Most of the employees are modestly friendly. I purchased one of their $25 plastic vape carts (223mg), and it was the most unusual tasting cartridge I've ever tried, and imnsho- just awful (& i've tried dozens and dozens of dozens). I tried 2 puffs off the godawful thing. I went back the next day, to buy more stuff and see about exchanging the yuckish cartridge. The bud tender looked at me as though I was speaking in a foreign language (which I wasn't. I checked), but then they went to get a manager, who semi-kindly offered me store credit which I immediately used on flower. Their flower (of which I've tried 4 kinds- all sativa's or sativa hybrids) appear to have been speed dried, and it is kind of crystalline and often crumbles to a sugary powder at the slightest provocation. No boveda nor humidor packs included. The flavors are also slightly transient, if not outright lacking. Over-all I am so glad that there is a state-legal option close to Boston, and I look forward to their coming competition very much.