They did a bait and switch on Pineapple Upside Down Cake, ordered a higher THC level, received a lower level THC with an offer to buy the higher THC when it came in - at a discount. Last 4 orders were incorrect, all but the last one was fixed by giving a discount or refunding award points. However, the last order my points were taken instead of giving me the flash sale that was another 10%. In store staff act like they are doing you a favor, condescending. No response to letter or emails. Seven phone calls, all placating and never took action to resolve the order.