Herbal E Scents

One of the worst dispensaries in the state. Owner is some over the top Trump supporter and hates “libtards”. Locals call it the “Trump store” The budtenders are incompetent and can barely tell you what a terpene is and its effects. Only thing the staff knows is that “it gets you high”. Only reason this store is able to make it is because it is the only one in the area. Secret herb in kettle falls and high life in 9 mile falls are owned by the same person. Pick up your herb in Spokane. Its cheaper and you will be supporting a better store than this one. Id give zero stars if it was an option.

Just tried calling to make and order to pick up later. They were pretty rude. Im guessing the women who opens up hasn't had her chill pill yet this morning. Why is there no Harleyquin or GPD. Your menue says you have it. Guess ill take my money elsewhere.

Love the store and the employees. They know their customers and are welcoming to new customers. Be mindful in these strange times to limitations posted due to health regulations. I love that summer hours are back and they have made the menu available. Frequent shoppers should take advantage of rewards program.

Awesome store! Love coming in everyday!

Love this shop. The tenders are all great and know their products. The other shop associated with them is equally great.

The best staff, customer service I have ever encountered!

I went into the shop 4 the first time since 11/28/2017you opened I was very pleased with what I found and everybody that was there was very helpful and courteous and very kind.

Prices are extremely high. There's no good reason to pay 15 a gram or 45-50 an eighth, when you can go to Spokane and get top shelf eighths for $24.

Decent product but some creepy budtenders. Some advice, if you don't like people, don't work customer service. Also, if u don't know something, admit it and move on, lying doesn't help anyone and can potentially cause harm when in a position such as yours. I have been here 5 times. 3 of those times I was helped by an angry young lady that only knows that weed gets you high and that's about it. She is a very unhappy person and sucks to deal with. I was helped by a guy on one trip in and he was great. This last time I had another young lady straight lying through her teeth about the medicinal use of concentrates. What she was telling me would make for a very bad time for someone following her advice. Good store, just get rid of the angry young stoners that would rather be on Twitter than at work and hire people that actually want to provide a service to our little community.

Very friendly and helpful staff. Nice selection of herb which is all I'm looking for so can't comment on the other products. With the new store up and running, I believe they'll provide an even more pleasant shopping experience. I like to spend my money locally when possible, so I'm sure I'll become one of the "regulars" (if I'm not already). Good luck in the new digs.